Wednesday 26 February |10:00 - 11:30am
As technology reshapes the guest experience and day-to-day operations, AI is fast becoming a game-changer in the hospitality industry. And at a time when hospitality operators are financially stretched more than ever, we need to look at all the tools available to drive efficiencies.
Whatever the scale of your hospitality operation, The Caterer’s AI Summit will provide actionable strategies and insider insights to help you stay ahead in an increasingly competitive market. Don’t miss out on this chance to learn how to harness the power of artificial intelligence to streamline operations, enhance guest satisfaction, and drive revenue growth.
Join this AI Summit from The Caterer to learn how to:
- Automate time-consuming tasks, allowing your staff to focus on exceptional guest experiences
- Improve operational efficiency and cut costs through predictive maintenance and smart scheduling
- Personalise guest experiences with real-time insights, driving repeat bookings and loyalty
- Use AI to optimise pricing, booking and payments
Caroline Baldwin, deputy editor, The Caterer
This session will explain how AI is already impacting hospitality operators and how businesses can use technology to think outside the box.
Award-winning presenter Dr Nicola Millard shares her findings on the future of work, following 15 years of research delving into the digital workplace and customer experience. An expert on people-centred innovation, Millard will touch on how AI could impact hospitality businesses and its workforces in the years to come.
In this panel session, leading hospitality business owners and operators share their experiences of implementing AI to drive efficiency, streamline operations, and enhance profitability. Get an inside look at how industry peers have successfully adopted AI-driven solutions – from automating booking processes to optimising staffing, personalising guest interactions, and beyond.
Join this panel to learn:
- Where AI can be leveraged to improve productivity
- How to use AI to improve operational efficiencies such as automating routine tasks
- How to optimise pricing, booking and payments using AI
- And how AI can even bolster creativity